Call us on: 1800-102-1414


Refund And Cancellation Policy


    Payment and refunds policy (the Policy) establishes the terms and conditions of the following:

    • Any of the payments to be made to Spoton Logistics Private Limited.
    • Refunds in the form of credits for future matches (if any) required to be made to you, with respect to the Payment made by you to Spoton, for the services provided by Spoton.
    • Spoton may revise and amend this refund and Cancellation Policy from time to time.

    • All payments make to Spoton online services will be made through an electronic and automated collection and remittance service (the Payment Gateway) hosted on the site through payment gateway service providers.
    • Spoton makes no representation of any kind, express or implied, as to the operation of the Payment Gateway. You expressly agree that your use of the Payment Gateway is entirely at your own risk.

    The procedure adopted for payments to Spoton is as follows:

    • You will have to make a payment of the prescribed service fee to confirm your ?interest? for a service provided by Spoton. Upon the successful payment of the fee (?Payment?), a receipt containing the details of the Payment will be generated;
    • Once the payment is complete, Spoton does not Guarantee to provide refund, if you later decide to cancel the order.
    • Our effort is to try and offer you the best possible service in a timely manner and to your satisfaction. Once order is confirmed, and the payment is made Spoton reserves it right to hold that payment.

    • In no event shall Spoton be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or other intangible losses arising out of or in connection with the access to, use of, or reliance on the Payment Gateway services.
    • Spoton assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
      • The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway.
      • Any interruption or errors in the operation of the Payment Gateway.
    • You agree, understand and confirm that personal data including without limitation details relating to debit card/credit card transmitted over the internet is susceptible to misuse, theft and/or fraud and that Spoton has no control over such matters. Spoton does not represent or guarantee that the use of the Payment Gateway will not result in theft and/or unauthorized use of data over the internet.

    • The records of Spoton and/or the Payment Service Provider, generated by the transactions arising out of the use of Spoton? service, including the time the transaction is recorded, shall be conclusive proof of the genuineness and accuracy of the transaction.
    • The details provided by you for use of the Payment Gateway will be correct and accurate and you shall not use a debit/credit card/ net banking which is not lawfully owned by you.
    • You further agree and undertake to provide correct and valid debit/credit card / net banking details.
    • In default of the above conditions, Spoton shall be entitled to recover the amount of the transaction from you. Further, Spoton also reserves the right to initiate any legal action for recovery of cost / penalty or any other measures, as it may deem fit.

    This Policy shall be governed by the laws of India, without giving effect to the principles of conflict of law provisions thereof. Further, the courts at Bengaluru shall have exclusive jurisdiction for all matters related to, arising out of or in connection with this Policy.

Terms And Conditions


Please read these Web Site Terms of Use carefully before using this Web Site (The "Web Site"). These Web Site Terms of Use (The "Terms of Use") govern your access to and use of the Web Site. The Web Site is available for your use only on the condition that you agree to the Terms of Use set forth below. If you do not agree to all of the Terms of Use, do not access or use the Web Site. By accessing or using the Web Site, you and the entity you are authorized to represent ("You" Or "Your") signify your agreement to be bound by the Terms of Use.

  1. User Eligibility:

    The Web Site is provided by Spoton Logistics Private Limited and available only to entities and persons over the age of majority and who can form legally binding agreement(s) under applicable law. If you do not qualify, you are not permitted to use the Web Site.

  2. Scope of Terms of Use:

    These Terms of Use govern your use of the Web Site and all applications, software and services (collectively, "Services") available via the Web Site, except to the extent such Services are the subject of a separate agreement. Specific terms or agreements may apply to the use of certain Services and other items provided to you via the Web Site ("Service Agreement(s)"). Any such Service Agreements accompany or are listed in association with or through a hyperlink associated with the applicable Services.

  3. Modifications:

    Spoton Logistics Private Limited may revise and update these Terms of Use at any time. Your continued usage of the Web Site after any changes to these Terms of Use will mean you accept those changes. Any aspect of the Web Site may be changed, supplemented, deleted or updated without notice at the sole discretion of Spoton Logistics Private Limited. Spoton Logistics Private Limited may also change or impose fees for products and services provided through the Web Site at any time in its sole discretion.

  4. Spoton Logistics Private Limited Privacy Policy:

    Spoton Logistics Private Limited Privacy Policy governs the use of information collected from or provided by You at the Web Site. With respect to any individual whose personal information is provided by You to Spoton Logistics Private Limited, You represent to Spoton Logistics Private Limited that You have obtained all necessary consents for the processing of such personal information contemplated by the Services You are using and by Spoton Logistics Private Limited Privacy Policy, including the transfer of such data to other countries whose laws may not provide the same level of protection for the personal data as the laws of the country of origin of such individual.

  5. License and Ownership:

    Any and all intellectual property rights ("Intellectual Property") associated with the Web Site and its contents (the "Content") are the sole property Spoton Logistics Private Limited. The Content is protected by copyright and other laws in both the India and other countries. Elements of the Web Site are also protected by trade secret, unfair competition, and other laws and shall not be copied or imitated in whole or in part.

  6. Restrictions on Use of the Web Site:

    In addition to other restrictions set forth in these Terms of use, you agree that:

    • You shall not disguise the origin of information transmitted through the Web Site.
    • You will not place false or misleading information on the Web Site.
    • You will not use or access any service, information, application or software available via the Web Site in a manner not expressly permitted by Spoton Logistics Private Limited.
    • You will not input or upload to the Web Site any information which contains viruses, or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Web Site or Information or that infringes the Intellectual Property (defined below) rights of another.
    • Certain areas of the Web Site are restricted to customers of Spoton Logistics Private Limited.
    • You shall not use or access the Web Site in any way that, in Spoton Logistics Private Limited's judgment, adversely affects the performance or function of the Spoton Logistics Private Limited Systems, Services or the Web Site.
    • You shall not frame or utilize framing techniques to enclose any portion or aspect of the Content or the Information, without the express written consent of Spoton Logistics Private Limited.
  7. Submissions:

    Spoton Logistics Private Limited does not accept ideas, concepts, or techniques for new services or products through the Web Site ("Comments"). If such Comments are received, you acknowledge that (a) they will not be considered confidential or proprietary, (b) Spoton Logistics Private Limited and its affiliates are under no obligation to keep such information confidential, and (c) Spoton Logistics Private Limited will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such Comments in any manner it chooses.

  8. Termination:

    You agree that Spoton Logistics Private Limited, in its sole discretion, may terminate or suspend Your use of the Web Site and its Content at any time and for any or no reason in its sole discretion, even if access and use continues to be allowed to others. Upon such suspension or termination, you must immediately (a) discontinue use of the Web Site, and (b) destroy any copies You have made of any portion of the Content. Accessing the Web Site, the Spoton Logistics Private Limited, Information or Services after such termination, suspension or discontinuation shall constitute an act of trespass. Further, you agree that Spoton Logistics Private Limited shall not be liable to You or any third party for any termination or suspension of Your access to the Web Site.

  9. Limitation of Liability:

    In No Event Shall Spoton Logistics Private Limited, Its Affiliates, Its Licensors, Its Suppliers or Any Third Parties Mentioned at The Web Site Be Liable for Any Incidental, Indirect, Exemplary, Punitive and Consequential Damages, Lost Profits, Or Damages Resulting from Lost Data or Business Interruption Resulting from The Use of or Inability to Use the Web Site.

  10. Indemnity:

    You agree to defend, indemnify and hold harmless Spoton Logistics Private Limited and its respective officers, directors, employees, agents and representatives from any and all claims (i) arising out of Your breach of any of these terms and conditions, and any of Your activities conducted in connection with this site.

  11. Jurisdiction:

    To The Fullest Extent Permitted by Law, You Hereby Expressly Agree That Any Proceeding Arising Out of or Relating to Your Use of the Web Site Shall Be Instituted at courts in Bangalore, India.

  12. Severability:

    If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect.

  13. Complete Agreement:

    Except as Expressly Provided in Other Written Agreement Between You and Spoton Logistics Private Limited These Terms of Use Constitute the Entire Agreement Between You & Spoton Logistics Private Limited with Respect to The Use of the Web Site.


Spoton Logistics Pvt. Ltd.

Thanavan, #23/24, 1st Floor,

Infantry Road, Shivaji Nagar,


Customer Care : 1800 102 1414 [Toll Free]





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Disclaimer: Operational metrics listed are as of June 30, 2021